What is Flex?
Zillow strives to build the largest, most trusted, and personalized home-related marketplace by connecting high-intent homebuyers with the best real estate professionals.
Flex is Zillow’s performance-based program that makes it easier for service-oriented agents, brokers, and teams to grow their businesses by providing connections at no upfront cost.
In Flex, agents pay nothing to Zillow until they successfully close a transaction with a connection provided by Zillow. That means you can use 100% of your budget to build and improve your business – hire the right staff, explore new markets, and reduce risk during times of change. As a Flex partner, Zillow will help you deliver a seamless and stress-free home buying and selling experience to your customers.
We are confident that Flex is one of the industry’s most valuable programs for growing your sphere of influence through lifelong client relationships. By partnering with us through the Flex program you can expect:
- Client Connections/Leads with No Upfront Cost
With 88% of buyers saying they would use their agent again, every connection creates the opportunity for cash flow today and referrals in the future (National Association of Realtors, 2024).
- Zillow’s Investment in Buyer Acquisition
In Flex, you benefit from Zillow’s continuous investments in reinforcing our position as the largest online real estate marketplace in the US. “Zillow” is searched more on Google than “real estate” (Google Trends, May 2022). In placing our top agents at the center of our advertisement strategy, you benefit from Zillow’s reach without investing the upfront cost in buyer-acquisition. This means your business has access to more than 200M monthly active users who use Zillow to search, discover, and win their next home (Zillow Group Internal Data).
- Innovation that Helps You Get to Close
From leading real estate CRM integrations to instant scheduling of home tours through Real-Time touring with ShowingTime, our Flex program sits at the forefront of Zillow innovations. Plus, with Zillow Home Loans available in 49 states (except New York), they have top-rated loan officers and multiple financing options to confidently get your clients home as your trusted lending partner. These innovations continue to make managing your clients through Flex more efficient and effective, allowing you to spend your time on what you do best – delivering outstanding service to your clients.
- Data Driven Courses and 1:1 Coaching
Hands-on Growth Advisor consultations and access to more than 50 on-demand and 10 live, instructor-led Zillow Academy courses for new agents provide Flex partners with end-to-end performance visibility and shared accountability to business targets.
In order to participate and receive the benefits of Flex, partners must:
- Achieve the Flex Program Standards and fulfill partnership requirements.
- Be in good financial standing with our payment policy.
- Comply with the terms of their Flex agreement.
You can contact your Growth Advisor or visit our Flex FAQs page if you have questions on how the Flex program works.