Recommended Resources to Optimize Your Flex Performance
Flex Core Courses
Create consistent sales processes with your team by completing our recommended Zillow Academy courses.
Flex Onboarding Plan
Learn about Flex performance standards, resources, and best practices for working with Zillow’s connections in this series of videos.
Success Fee Transaction Management
Review Flex transaction policies, success fee payments, and closing doc compliance for Flex payments.
Flex Enhanced Market Courses
Explore the Enhanced Markets Resource Center for key information and educational materials to help you succeed as an Enhanced Market partner.
Use these tools to master your team’s sales process:
- Download the Flex Team Lead welcome packet and use this as your manual for how to optimize your team to perform at their best in Flex.
- Save the Zillow Premier Agent Conversion Playbook to your desktop and review the best practices with your team to master the sales fundamentals.
- Download and review the following resources with your team:
– Flex Core Program Standards partner guide
– Flex Enhanced Markets Program Standards partner guide
- Use this helpful guide that features “ALM” best practices for your team to role play and listen for their use of “ALM” on every connection call during your team huddles.
- Refer to the Flex agent exit process guide when an agent on your team moves to another Flex team.
- Share this Zillow Academy course guide with your team to take advantage of the 50+ on-demand and 10 live, instructor led courses available in Zillow Academy.
