Create tours with a 360-degree camera
Your guide to capturing Zillow 3D Home tours with a Ricoh Theta and Insta360 cameras.
Creating a Zillow 3D Home® tourcon is faster and easier with a Ricoh Theta V, Z1 SC2 or SC2 for Business camera. And now 360-degree camera users can upload their tour on both iOS and Android® smartphones.
Before you get started
- Download the Zillow 3D Home app on your iPhone® device (iPhone 6 or above), iPad® device (iOS 16 or higher), iPod® Touch device (7th generation or above) or Android® smartphone (Android 7 or above).
- Make sure your Ricoh Theta or Insta360 firmware is up to date and charge batteries on all devices.
- Wipe down your Ricoh Theta or Insta360 lens.
- Tidy up each room.
- Turn on all lights and open all interior doors.
- Turn off fans, TVs and any moving objects.
- Plan your route through the home.
- Start your tour from outside the front door or street view of the home.
- Remember to capture a panorama for each room, doorway and hallway.
Capturing a multifamily property? We've got you.
Zillow 3D Home lets you create panoramic tours for apartment communities, including multiple units and common spaces, with a Ricoh Theta 360-degree or Insta360 camera.
Set up your camera
- Open the Zillow 3D Home app and sign in to your Zillow account.
- Tap Start capture and select Connect 360° Camera.
- Check that Wi-Fi on your Ricoh or Insta360 camera is switched on.
- Following the instructions in the app, use the QR code to pair your mobile device to the Ricoh or Insta360 camera.
- Secure the camera on a tripod or monopod and adjust it to chest height (4 to 5 feet).
Start capturing your tour
- Once you’ve connected your camera, choose the listing address of the home. If you don’t have it, select Add home address later.
- Select the room you would like to capture first. We suggest starting at the front door or front yard/street view to show off the home’s curb appeal.
- Position your camera facing the most interesting feature in the room and preview the screen.
- When ready, step out of the camera’s visibility.
- You may choose to review the captured panorama before moving on.
Having problems using the app? Get troubleshooting tips.
Adding more rooms
After completing your panorama, tap Add to select your next panorama location. It’s important to capture each connecting hallway and doorway into a room so the app is able to successfully connect your images for the 3D Home tour.
Small rooms (bathrooms, closets, laundry rooms) and medium rooms (bedrooms, dens, smaller kitchens)
- Place the tripod in the center of the room.
- Make sure your camera isn’t visible in mirrors or other reflections.
Large rooms (living rooms, kitchens, open layouts)
- Multiple panoramas in larger rooms will provide a better sense of scale and highlight different parts of the room.
Upload and finish — presto!
- When you’ve finished capturing, you can upload and finish your tour using a computer, iPhone® or iPad® device, or Android smartphone (Android 7 or higher).
- Once your panoramas have uploaded, tap Finish.
- Double-check that you have captured all rooms that you want to show off.
- You now have a choice. Select Post to listing to save your tour to Zillow and publish it to your Zillow listing or select Build, but keep private to save your tour to Zillow for review in My 3D Homes dashboard later.
- We’ll automatically create your 3D Home tour and email you when it’s complete. A tour with 10-20 panoramas should process within four hours.
Edit and share to the world
After your tour is processed, check to make sure everything is built and labeled correctly. You can change the default view, add or edit the arrows between panoramas, change the room order, edit room details, and hide a panorama from the tour. A moderator will also review your tour within 72 hours to address any necessary fixes.
To edit or share your 3D Home tour, visit My 3D Homes dashboard. For more information, visit the dashboard support page.
Have questions?
See our FAQ or contact us at 3DHome@ZillowGroup.com
