Don’t Worry. Be Warranty.

View Limitations and Exclusions

American Home Shield covers major components of up to 23 home systems and appliances – including 9 fully covered items; coverage is also available for additional add-ons such as roof leak repairs. American Home Shield covers normal wear and tear malfunctions during the contract term. This includes malfunctions of the covered items resulting from the following situations prior to and during the contract term:   

1. Insufficient maintenance, rust, corrosion, or sediment.
2. Improper installations, repairs, or modifications.
3. Mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation.
4. Undetectable pre-existing conditions which are defects or mechanical failures that could not have been detected by a visual inspection and/or simple mechanical test. A visual inspection of the covered item verifies that it appears structurally intact and without damage or missing parts that would indicate inoperability. A simple mechanical test is defined as turning the item on and off to ensure that it is operational. While turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes.

American Home Shield will not repair or replace malfunctions covered by a manufacturer, distributor, builder, or an extended warranty. Coverage is for owned or rented residential property, commercial property or premises converted into a business.

Please review the Sample Contract for all limits and exclusions under our contract and for each covered item.

Click here for more detailed descriptions of what’s covered and not covered.