Buildable plan: The Rockford, Elysian Fields, Broken Arrow, OK 74011

I chose a already built home and although very beautiful, there were so many little messy details they left behind when I moved in. Little but obvious things. Again the house is beautiful, but its the detailss..

I was disappointed with the home buying process. My representative, Allen, was often unresponsive and disorganized. I frequently had to rely on Bryon, the neighborhood representative, to resolve issues. Allen, Bryon, and Billy (building supervisor) were often on different pages, and I had to remind them of decisions throughout the build. The plans I received had to be modified, and even at the pre-construction meeting, they differed from what I was given. During construction, I had to point out missed items, like the ethernet being installed on the wrong wall. Now that I've moved in, some items still aren't working properly, such as the prewired ethernet in my home office and a missing light switch per the signed plans from September 9th, 2024. While the quality of the house and construction is great, the poor communication throughout the process was frustrating and could have been much better.

The gentleman that did the final walk-through with us was not concerned with our issues on the house. The design person in the salesman were fantastic. The construction manager did not communicate with me at all. He called my wife twice in the six months of the process.