Community ratings & reviews
- Quality
- 4.5
- Experience
- 4.6
- Value
- 4.6
- Responsiveness
- 4.5
- Confidence
- 4.6
- Care
- 4.5
- James B.Verified Buyer
LGI team was there every step and listened to every concern. Great experience.
- Andre D.Verified Buyer
The house is average. The first week we had a water leak from upstairs bathroom thru the master bedroom. Also the garage door opener fail tp wprk. All of these were fixed within a week. The outdoor sod (grass) was improperly installed. there are gaps which makes the ground uneven. I can feel my footing being a problem. Possible having an ankle injury. Very uneven. Jope I will not have any future difficulties with this house.
Response from the builderHi Andre, we take pride in our quality construction and are sorry to hear that you have had some issues with your home! We have each home inspected by third-party inspectors, but we know sometimes things can arise after closing, which is why we are proud to include the one-year workmanship warranty and ten-year structural warranty. If any items have not been addressed by our team yet, please submit them through the online warranty portal.
- Anthony H.Verified Buyer
LGI is a great builder to go through. I have always been scared to buy a home, due to all those horror stories that you hear. Anyway I can not think of one single thing bad to say about my experience. From start to finish I felt well taken care of and actually cared for. Javier (my sales representative) was amazing throughout the entire process. Actually 3 months after buying the home and living here I called him and asked for help and BAM there was Javier. I mean really the sale is final and he is really done with everything and they are still ensuring our happiness. You will feel like you belong here and feel like a friend, family even.
Response from the builderHi Anthony, thank you for the review! We are so happy to hear about your positive experience with your New Home Consultant. Congratulations and we hope you enjoy your new home!
