Our story

Zillow was built to give people the knowledge and transparency they need to move with confidence. We’re focused on making the real estate experience more seamless, connected and always on, so we can make home a reality for more people.

Our next chapter

Twenty years ago, Zillow’s founders saw an opportunity to empower people with knowledge and information and make it radically easier for people to move. The introduction of the Zestimate, our proprietary valuation algorithm, combined with advanced technology, content and connections, has turned Zillow into a household name. This was phase one.

Despite the transparency that’s empowered millions of people in their home journey, very little innovation has happened around the transaction itself. We now live in an always-on world, but real estate isn’t always on. In fact, it’s off a lot of the time. Other industries have ushered in a new era of convenience; the time for a seamless and convenient real estate transaction experience is now. This is phase two — and our next chapter as a company.

Zillow’s mission is to make home a reality for more and more people.

Today, the millions of people who rely on Zillow to start their home search can now rely on Zillow and its affiliates to help them finish it — with the same transparency, reliability and confidence they’ve come to expect from real estate’s most trusted brand.

Our core values

At Zillow, our values are our guiding light. They drive how we work together and how we show up for our community, and they shape what we aspire to be. They influence our business decisions and how we ultimately serve our customers.

Skip to the end of the carousel

Consumers are our north star
With quality at the center, everything we build and deliver is with consumers in mind. We also partner with industry professionals to create the best consumer experience.
Do the right thing
We operate with integrity in our own work, putting the good of consumers, our colleagues, business and the industry above individual interests.
Turn on the lights
Transparency is at the core of everything we do, making the implicit explicit by documenting, educating and sharing the why of our work to ensure no one is left in the dark and everyone has the information they need to be empowered and effective.
Own it
We aim high, move fast and deliver — each individual and team is accountable for our growth and impact from start to finish.
Better together
We navigate complex work, empower diverse perspectives, speak up and move forward together. We collaborate with purpose and trust by including the right voices.
We play to win
We do the hard work, take bold chances and lead with excellence to help more people get home.