Sustainability at Zillow

Stakeholder engagement

Stakeholder engagement helps us prioritize issues, manage risks and opportunities, foster business success and cultivate our investment value proposition. We engage employees, investors, suppliers and partners, community and nonprofit organizations, and government and educational institutions through a variety of approaches, from in-person meetings and events to surveys and strategic partnerships.

Sustainability oversight

Our sustainability governance framework, which spans all levels of our organization, helps drive the long-term success of our company:

• As stated in Zillow’s Nominating and Governance Committee Charter, the Nominating and Governance Committee of Zillow Group’s Board of Directors is responsible for evaluating our company’s sustainability-related risks and overseeing our sustainability strategy and initiatives, coordinating with other board committees as needed. We aim to update our full board on sustainability issues, initiatives, policies and disclosures on a quarterly basis. In addition, we integrate sustainability risk into our enterprise risk management system. 
• Our Executive Sustainability Council oversees company-wide sustainability initiatives. The council is responsible for setting and reviewing sustainability priorities and progress, as well as ensuring implementation and alignment throughout the company. The council receives updates at least once per quarter and reports to our board’s Nominating and Governance Committee.
• Our three sustainability working groups — Environmental, Governance and Policy, and Social — comprise experts in relevant subject matters from across the company. The groups meet periodically to provide input on current, upcoming and future sustainability priorities. Members are also responsible for implementing sustainability work related to their function.