Response from Annie Youn on 4/3/2025

Hello, Ms. Sara Ezell. I was shocked to see your defamatory comment on Zillow, filled with falsehoods. It seems you are among those hiding behind anonymity, attempting to damage someone’s professional reputation. I want to clarify a few points. This mountain house quickly attracted over 40 prospective tenants, primarily due to its below-market listing price, and you were among those interested. To ensure everyone had an equal opportunity to view the property, I decided to host a one-time open house. I sent the date, time, application link, and other info in advance to every prospective tenant, including you. I arrived 30 minutes early to prepare, left the gate open for the event, and concluded the open house 30 minutes later, as one of the prospective tenants arrived near closing time to take a video. Multiple groups attended, and I collected three applications that day. The landlord selected the perfect candidate shortly thereafter, leading us to promptly remove the listing from Zillow. However, you never showed up for the open house. I have a guest book from the event that confirms your absence. You were upset that the listing disappeared before you could view the house at such a great price. I am not responsible for your decision to miss the open house, nor do I deserve your false and hurtful comments. With nearly 20 years of experience serving the South Bay, I take pride in my spotless record and five-star reviews, all of which have been negatively impacted by your actions. Nineteen other five-star reviews attest to my credentials as a top agent, and I trust that other ppl will not believe your claims. My diligent efforts to communicate with all 40 candidates, including you, demonstrate my commitment. It’s important to remember that trolling is a malicious act that can severely harm innocent individuals and their careers. This behavior is unacceptable, and I hope you will regret your reckless statements. I have documentation of our communication that illustrates my prompt responses and thorough information provided, just as I did for the other candidates. I kindly request that you apologize and take down your misleading comment immediately. Thank you. *****Communication log between You (Sara Ezell) and me (Annie Youn)*****(Annie Youn) We are experiencing high demands for showing and application requests. So we will have the one-time-only open house for one hour on Sunday, the 29th, from 2-3 pm. Please come and see the house. The rental property is currently undergoing preparations and will be ready for move-in on or after October 7th. Please note the following requirements for the rental application. If you like the house and initially agree to the following criteria, feel free to start processing the applications after visiting the open house this Sunday from 2-3 pm. Please fill out the application form on the website if you are over 18. **Extract the specific criteria while adhering to the word limit here on Zillow, and the rest will continue. A 1-year lease is required for the first year, which will go on a month-to-month basis. A $5000 security deposit is required. Metro PCs work in the area but not AT&T. However, “ Frontier Internet “ works there, and AT&T or any other phone will work with the aid of WiF. Tenants must bring their washer and dryer and handle the hook-up. The rent does not include the two sheds on the driveway and three small cabins on the hill. 3:04 PM Friday, Sep 27th (Sara Ezell) Hello, who would be living in the 3 cabins or staying in them and how far are they from the main house?'and are they connected to the propane tank? 9:52 PM Friday, Sep 27th (Annie Youn) Once again, three tiny cabins(4x5 size) are on the hill beyond the main house. They will be locked and blocked so no one can access them. No, cabins have nothing connected. This is more likely the storage space kind. 10:50 AM (Sara Ezell) Thank you for that clarification 11:04 AM (Annie Youn) No problem! Sent · 11:17 AM