We came through a referral and were surprised by how hard it was to get timely responses. Missed calls, delayed replies, very little proactive communication. That added ...

We’re local and know how competitive this market can be, but it didn’t feel like that leverage was used. The process felt passive when it should have been more assertive...

Counteroffers were accepted quickly. We weren’t given much explanation, and it didn’t feel like our position was being fully defended. Important decisions appeared to m...

Once the deal closed, communication basically stopped. We reached out with post-move questions and didn’t really get support. There were errors in paperwork, details tha...

Working with Bob Mack was truly an exceptional experience from start to finish. Selling a home can be stressful and overwhelming, but Bob made the entire process feel smo...

The transaction felt messy from start to finish. There were errors in paperwork, details that needed correcting, and moments where we were double-checking things that sho...

Paperwork was supposed to be submitted by certain dates, but it went out late more than once. That delay almost cost us an opportunity, and we had to stay on top of thing...

There was a lot of pressure throughout the process. Instead of walking us through options and helping us think clearly, it felt like we were being nudged toward the faste...

After closing, everything changed. Accountability dropped off almost immediately. It honestly felt like the relationship ended the moment the paperwork was signed. Commu...