Buying or selling a home is exciting, but also daunting.  So many choices, so many decisions, and too many vying for your trust.

After 20 years of working in the insurance and finance industries, trust is something I know about.  I've worn many hats in my career: marketing consultant, human resources manager, researcher, boss, budget manager – but nothing compares to working in a highly scrutinized consumer lending company, overseeing sales, hirin...