My parents always taught me to have high standards and set challenging goals for myself. So when I first got into real estate, I set the bar pretty high: I wanted every client I worked with to walk away from the closing table saying, "You're my Realtor for Life." To meet that goal, I knew I would have to deliver an experience I'd want my parents, wife, or child to have if they were buying or selling a home.

Here's how I work hard every day to del...