Response from Joe Mullaney on 2/26/2017

Hello zuser20160420102954539. My team handles hundreds of inquiries monthly so we have a very detailed follow up process to insure we do not miss any inquiries. We generally work with pre-qualified buyers who are serious about looking at homes because they are selling in hours, and unfortunately there are buyers and other agents who simply just are not prepared for this process and they become frustrated when every home seems to be sold before they find out about it. But if would be so kind as to call me at 5172044004 with your name, I would love to research this matter as to how your request fell through the cracks. Our system records all our inquiries by email, phone number, and name so it should be easy to locate. I apologize for the miscommunication. It is important for us to verify this, it helps us improve our systems and it helps to weed out false competitor negative reviews. Thank you:)