Response from Sara Fish on 8/20/2024

I'm truly sorry to hear that you felt this way about your experience. Selling a home, especially during a challenging time, can be incredibly stressful. I understand that emotions were running high throughout the process. I want to assure you that I always strive to act with the utmost professionalism and integrity in every transaction. It's important to note that I work closely with a partner, who was heavily involved in this transaction. I understand that you sought representation from my partner for buying purposes as well, which indicates the trust you had in our team. Regarding the communication and decisions made during the sale, the intention was always to act in your best interest and to keep the process moving smoothly, which included ensuring the closing timeline was met. I regret if there was any misunderstanding or if my actions came across differently. I appreciate your feedback and will certainly take it to heart as I continue to improve my service. Please feel free to reach out directly if you'd like to discuss this further. Wishing you all the best moving forward.