Providing great customer service is what helped Brett succeed in his first career.  He retired after 32 years as an executive with O'Reilly Auto Parts.  Brett believes that "people do business with people".  Anyone can offer a product or service, but what sets you apart from others is the level of service you provide.  His philosophy in business is to go above and beyond to take care of his clients.  You will recognize this the first time you tal...