From 2013 to 2023, I owned, operated, grew, and ultimately sold a retail business, which gave me a front-row seat to what it really takes to build something meaningful and how important it is to truly understand the people behind it. That experience showed me firsthand that selling a business or property isn’t just about listing it, it’s about connection, context, and finding the right fit. Too often, I saw brokers miss the heart of the business,...