When Christel serves a new client, she says she takes the long view – a life-long view! Her goal is to retain him or her for life -- by building a genuine relationship with that person. No less. To do so, her thought is to, above all else, Listen, Communicate, and Fulfill. One or more of these elements should be going on at all times with you, her client, and many times over during the course of your relationship. That is her belief.