Response from Kai Moon on 9/20/2025

Thank you for taking the time to share your feedback. I take every review seriously, as my goal is always to serve my clients with the highest level of professionalism, care, and advocacy. After reviewing my records, I was unable to locate any transaction or interaction with you as a client. It’s very important to me that reviews accurately reflect the experiences of those I’ve had the privilege to assist. If you believe this was posted in error or if there’s a specific situation you’d like me to be aware of, I invite you to reach out to me directly so we can clarify and address your concerns. For those reading, please know I am committed to putting my clients’ best interests first, whether it’s negotiating terms, guiding first-time buyers, or ensuring they feel fully supported throughout the process.