Response from Paul Searcy on 9/19/2025

Thank you for sharing your feedback. We understand that the homebuying process can feel overwhelming, particularly for unqualified buyers navigating stricter guidelines and limited options. We’re glad we were finally able to help secure your financing and guide you into homeownership, regardless of how painstaking that process can be. We've come to realize that some clients require more explanation and patience than others, but our priority is always to see clients achieve the dream of owning a home. This transaction was a good reminder that we need to slow down and explain things at a much more basic level. We wish you the very best as you settle into your new property.