Response from Renata Belardo on 4/28/2025

Dear Fabio, I’m truly sorry to hear about your disappointment. I take great pride in providing every client with attentive, thorough service, and I would like to address a few points for clarity. In 2022, during an exceptionally challenging market with extremely low inventory and pandemic-related constraints, I worked diligently to present you with the best available options that fit your 1031 exchange timeline and investment goals. All property viewings, meetings, and transactions were conducted with excellence, and I was fully transparent during the process based on the information available from builders, HOAs, and other parties. Unfortunately, tenant-related issues are risks inherent to real estate investment, and they are outside the scope of any agent’s control. I regret that you are facing challenges with your properties, and I sincerely wish the market conditions had been more favorable after your purchase. Nevertheless, I’m confident that I acted in your best interest throughout the entire transaction with integrity and dedication. I remain grateful for the opportunity to have assisted you and wish you much success with your investments in the future. Sincerely, Renata Belardo