"Customer service" is more than a catchphrase to Flo -- it's a way of doing business. Her priority, as a real estate agent, is to make her clients happy. She listens to their wants and needs in order to achieve the best outcome in every transaction, and she strives to ensure that the home buying or selling process is fun, easy and stress-free.

Originally from Philadelphia, Pennsylvania. Flo is very happy to call Chesapeake home with her husband &...