How we're organizing for the path ahead

Today, Zillow announced organizational changes that will result in just over 500 employees leaving the company. 

As I shared with employees this morning, the people we are saying goodbye to today are our colleagues, people we worked alongside and who brought their best to Zillow each day. We're grateful to every person who is leaving and we’re supporting them through this transition. 

These are difficult decisions that reflect both the strides we're making in our strategy and the reality of what is required of us to grow at scale. So I want to share why we made this decision and what it means for Zillow moving forward. 

Zillow's purpose is to make home a reality for more people — and we're doing that. We continue to outperform the category, despite a housing market that has been essentially flat. The integrated experience we continue to build is producing results for our business and for the renters, buyers, sellers and professionals we serve.

But, along with that strong growth, we must ensure we are organized to continue winning into the future. Continuing to grow at scale requires us to work differently than we do today. In support of that goal, we've made changes to our organization that require the elimination of some roles today. These changes are about ensuring we have a disciplined cost structure and getting more efficient, with the right people in the right positions.  

None of this affects what Zillow is fundamentally about. Our mission and purpose remain steadfast — we’re making getting home a reality for more and more people.

Every day, millions of people come to us at one of the biggest moments of their lives — finding a place to rent, buying a home for a new chapter or selling somewhere they've loved. The trust they place in us is something we've earned over 20 years, and it's the foundation on which everything else we do is built on. 

The opportunity in front of us is as large as it's ever been, and we're building toward it with urgency and a structure that will get us there.