Response from Charlie Vinci on 6/12/2025

I've reviewed your comments, and I want to be crystal clear: my top priority is the absolute security of the properties I represent and the well-being of my clients. On the day in question, I was conducting a scheduled showing. Your party attempted to gain entry without an accompanying agent and failed to meet essential security protocols for accessing a private home. As the agent responsible, I unequivocally refused unverified entry. This isn't a suggestion; it's a non-negotiable standard for protecting a homeowner's property from unauthorized access. My responsibility is to the sellers who entrust me with their most valuable asset. I will always uphold the highest standards of safety and professionalism, regardless of external pressure. My actions were a direct reflection of my commitment to safeguarding that property and ensuring a secure environment. There's no compromise when it comes to the security and integrity of a showing.