Bob is a good guy. I bought a house in the spring of 2013 and he was my agent. My original agent, a local husband and wife team, left me hanging after I flew in from Chicago to meet with them and view some homes. I called Bob and told him what happened and he told me that he would open up his schedule for me the following day and give me his undivided attention. This was fantastic news since I was only here for a couple days to find a house. He knows the area well and I would use him again to buy another house. There were some issues regarding my lender that the seller's agent was concerned with and Bob stood up for me and assured the agent that we were legitimate buyers. Also, after we were in the home we purchased we noticed a repair that had not been done like it should have been as stated in the contract. Bob was diligent and completely on top of it the whole time to make sure the sellers stood by their promise to fix the roof as stated in the contract. This really impressed me. He could have just walked away and let me deal with it, especially since the deal was already done, but he didn't. He even went over to my house to open it up for the contractor to get in when I could not be there. Again, this was AFTER, we closed on the home. So, yeah, I was really happy with the service he provided.