Honesty, competence, and reliability – these are what I consider to be the most important qualities in a real estate broker. When I bought my first house, I wanted someone who knew what they were doing, who could explain it to me in terms I could understand and listen to what I wanted, and who would answer the phone when I called. Years later, I have never forgotten what it was like to be a first-time buyer. It hasn't changed as much as you might...